Checklist | Promoter info | Who is who | How to get there | Dressing rooms | Catering | Merchandise | Timings | Tech specs | Pictures
Based in Ghent, Belgium, we work as one of the most important concert halls of the Flanders region.
We organise an exciting selection of concerts, ranging in style from pop, rock, jazz, song, world music, etc.
Only some of the artists that have joined our stage recently:
Bettye Lavette, Gavin DeGraw, Ween, Jools Holland, Nitin Sawhney, Ben Folds, Tony Joe White, Dweezil Zappa, The Sonics, Bebel Gilberto, Joan as Police Woman, Scott Matthew, The Charlatans, Presidents of the USA, Gotan Project, Simple Minds, Simply Red, The Stranglers, Hooverphonic, Solomon Burke, Marc Ronson, Marc Almond, The Godfathers, Drivin 'n Cryin', Van Dyke Parks, The Frames, Martha Wainwright, Sean lennon, Steve Earl, Chris Jagger, Paul Weller, The Black Keys, Woven Hand, Angie Stone, Axelle Red, Filip Jordens, Tumani Diabate, Manolo Franco, Laura Vital, Gavin Friday, Heather Nova, Das Pop, Monster Magnet, Wim Mertens, Martha Argerich, Frank Braley, Renaud Capuçon, Piotr Anderszewski, Alexei Lubimov, Ictus, Belcea Quartet, Elisso Wirssaladze, Grigori Sokolov, Severin Von Echardstein, Sertab Erener, Jazzmeia Horn, Taj Mahal, and many, many more...
Please send all this info to tour contact:
Feel free to get in touch if you have any questions or if you need any information.
Please send all content to charlotte.huyghe@haconcerts.be
Please submit your guestlists in advance. Be reasonable in the amount of guests. A max of 5 people/band on the guestlist is reasonable, unless an exact amount of guests was agreed upon in the contract. Guests do not get all area wristbands, but will get VIP passes.
Autorized photographers will get a photo wristband and the policy of the band at the entrance.
Please send all info & guests to nicolas.teirlynck@haconcerts.be and your production contact.
Feel free to get in touch if you have any questions or if you need any information.
Promoter on contract:
Noordstarfonds VZW
Kouter 29
9000 Gent
VAT BE 0410.374.336
Exempt from VAT (art. 44 §2 8° Belgian W.BTW)
represented by Kurt Melens
T: +32 9 265 91 60
On contract:
Ha Concerts is an organization by Noordstarfonds VZW. Please take note that payments will only happen after we've received your contract, invoice and passport copies of all non-Belgian artists. All US-citizens (only artists), should also complete and return the Sworn Statement in attachment.
Invoices to:
boekhouding@haconcerts.be
Noordstarfonds VZW
Kouter 29
9000 Gent
VAT BE 0410.374.336
Exempt from VAT (art. 44 §2 8° Belgian W.BTW)
"VAT legislation for performances in Belgium by foreign artists:
in a business-to-business context in the EU, the VAT laws of the country of the receiver of the service, are binding.
the receiver, in this case Noordstarfonds vzw, opts for 0% VAT.
according to Belgian legislation, the invoice must indicate “exempt from foreign* VAT pursuant to Article 53 of the VAT Directive. Belgian VAT applies.
Exempt on basis of Article 44, § 2, 8° of the Belgian VAT Code”
More info can by found following this link: Foreign artists in Belgium
(* state the country of the provider of the service)
A1 Form: Please provide us a A1 document for all German, French and Greek artists.
NO CONTRACT = NO PAYMENT
NO INVOICE = NO PAYMENT
NO PASSPORT COPIES = NO PAYMENT (only for non-Belgian residents)
NO USA/BEL 101A FORM (=sworn statement) = NO PAYMENT (only for US-citizens)
If you have any questions about artist tax/settlement/invoices etc., please get in touch with Elsie Vercaigne:
Load/Unload zone: call production manager upon arrival +3292659160.
Ha Concerts: Ketelvest, no nr, our entrance (bridge) is right across nr 26 9000 Gent Belgium
T +32 (0) 9 265 91 60
Note that nightliners/trucks have to drive backwards for about 80m into Ketelvest, coming from Nederkouter. Ketelvest is only accessible via Nederkouter.
only after (un)loading, call production manager upon arrival.
Ha Concerts
Kouter 29
9000 Gent Belgium
USE Navigation system WAZE or GOOGLE MAPS, NO dedicated GPS:
Load in/out zone: Ketelvest 26, 9000 Gent, Belgium
Main entrance: Kouter 29, 9000 Gent, Belgium
Ha Concerts does not provide parking space. Not for cars nor for vans/trucks.
Artists can use the public parking spaces (underground and/or outdoors) at their own expense.
multi-storey car park, Kouter, 9000 Gent > more info
Total places: 425
Places for disabled: 12
Electric charging points: 2
Maximal height: 2,10 m
Day Rate Parking Kouter: € 24
The center of the city of Ghent is a pedestrian area.
The P-route leads you to the various car parks that give access to the city center.
For Handelsbeurs follow P-route Veldstraat “PARKING KOUTER”
Parking on public property in a pedestrian zone is not permitted.
Pay € 9 / 5h with creditcard or app 4411 at the Parking Meter in the orange tariff parking zone. > more info
USE Navigation system WAZE or GOOGLE MAPS, NO dedicated GPS:
Load in/out zone
Note that nightliners/trucks have to drive backwards for about 80m into Ketelvest, coming from Nederkouter. Ketelvest is only accessible via Nederkouter.
Parking for Vans
We advise our artists to park as close as possible to the loading zone, Handelsbeurs Ketelvest.Note that the police is fining parked vehicles in Ketelvest at a fine of € 60,00 every 4 hours. 24h parking is only allowed at the following streets in sector Krook: Sint-amandstraat, Kazernestraat, Kattenberg, Karel Van Hulthemstraat, Hyppolyte Metdepenningenstraat, Kunstlaan. (pay € 9 / 5h with creditcard or app 4411 at the Parking Meter)
Parking for nightliner:
Go to the regular bus parking of Gent City, located at: (Use Waze/Google maps)
Station Gent Dampoort
Oktrooiplein 10
9000 Gent
or park the nightliner at Bijlokekaai in Gent or at Parking autocars Yachtdreef.
From ‘Gent-Sint-Pieters’ train station (15min):
From ‘Gent-Dampoort’ train station:
Take a bus No. 10, 11 to 'Korenmarkt' or bus 76 to 'Zuid', then walk or change to tramline 2 or 3 (in the direction of 'Flanders Expo / Zwijnaarde’) until ‘Koophandelsplein’ tram stop.
More information and timetabels for trains to and from Ghent
More information and timetables for trams and buses in Ghent
In Gent taxi:
GENT-AIRPORT/BRUSSELS SOUTH transfers:
The Circulation Plan excludes through traffic from the city centre. Pedestrians, cyclists, buses and trams have more space and motorists who genuinely need to drive in the city are able to reach their destination more quickly. The city is being divided into seven sectors for the plan. Vehicles can travel between the various sectors using the ring road (R40). Don't cross the multiple red lines street marks to go to another sector.
They are camera guarded and cost you € 55.
The centre and centre car parks remain accessible to cars.
Ha Concerts is in Sector 3: KROOK
NO Google maps?
Enter Ghent: Ghent is located on the intersection of two major European motorways: the E17 connects Northern Europe to the South, and the E40 runs from the North Sea right across to Eastern Europe. From the E17 you take the ‘Gent Centrum’ turnoff. On the E40, from the motorway intersection in Zwijnaarde you first follow ‘Antwerpen’ (E17) and then take the ‘Gent Centrum’ turnoff. The centre of the city of Ghent is a pedestrian area. The P-route leads you to the various car parks that give access to the city centre. As soon as you enter the city, the digital signs of the P Route parking guidance system will quickly and conveniently direct you to the parking facility of your choice. For Ha Concerts follow P Route P5, PARKING KOUTER or SECTOR 3 KROOK .
Ha Concerts is in sector 3 KROOK: only enter via ‘Kortrijksepoortstraat'
At the traffic lights, under the flyover, turn left onto the ring road towards ‘Eeklo N9/R40’. After driving past the city park called ‘Citadelpark’, turn right at the next set of traffic lights into a street called ‘Kortrijksepoortstraat’, following the tramlines.
This one-way street turns into ‘Nederkouter’. Pass Hotel Ibis opera on your left. Turn right at Ketelvest for our unloading zone close to the stage. After unloading, looking for parking follow the tramtracks in Nederkouter and turn right into a street called ‘Schouwburgstraat’. A few metres further on, you arrive at the ‘Kouter’, a square with an underground car park P5. As you enter this square, you will see the entrance to this car park and straight across the street, on your right, is the main entrance to the Ha Concerts concert hall. Directly opposite the entrance of the Parking is the main entrance of Ha Concerts concert hall. Max height for parking is 2m20. This car park closes at 2 am.
Dressing rooms are located in the backstage of the Ha Concerts venue. Wireless internet (wi-fi) is available in your dressing room.
Wifi: HB_Event
Pass: you get the wifi password on arrival
There are 3 dressing rooms. Two toilets are immediately adjacent to the dressing rooms.
All dressing rooms will be ready by 13:00. No get in is possible before 13:00 unless discussed in advance. There's no 24/7 reception.
production/dressing room with fridge, coffee machine, electric kettle, glasses, plates, cutlery, tables and chairs, suitable for 15 persons.
dressing room with armchairs, suitable for 10 persons.
dressing room with worktops and hot & cold water, mirrors and showers, suitable for 20 persons.
All catering will be provided by Brasserie HA'. We have a professional team cooking a delicious vegetarian meal for you. The restaurant offers a hot vegetarian meal consisting of a starter, and a main dish, water and 1 alcoholic beverage. All extra's ordered in this restaurant are on artists own cost. Buy outs (€ 20 pp) will be accepted when agreed upon in contract.
The restaurant is opened every day between 18:00-22:00. If, for any reason, you require meals outside these opening hours, please get in touch and we will try to work something out.
Please note we don't give meals to people wandering in individually. Also take note that we cater for the agreed amount of people in band & crew, but not for guests.
Guest can order on their own cost in this restaurant. Please inform us of any special wishes, restrictions, allergies, etc. at least 1 one week before showdate.
Drinks (as per your rider) will be provided in your dressing room. Freshly made sandwiches (as per your rider) and fruit can be obtained for the dressing rooms as well. We do not provide any meat, fish or cheese plates in the dressing rooms. It is difficult to keep those fresh and cool. If you disagree, please get in touch.
Artists can sell their merchandise in our barroom (foyer). The place of where to sell is limited to 3m². Ask the production manager where to sell merchandise. Ha Concerts doesn't ask any commission fee on merchandise sales. We supply a 2m table and lights. We don't supply a merchandise seller.
Stage and backstage close 1 hour after concert
Stage and backstage close 1 hour after concert
Diether Van Vooren
diether.vanvooren@haconcerts.be
+32 (0) 473 49 99 73
Joachim Verschaeve
joachim.verschaeve@haconcerts.be
Timothy Lambrecht
timothy.lambrecht@haconcerts.be
Maximum capacity standing audience: 750.
Maximum seated capactity audience: 350
Length of the hall (excl. stage): 17.64 m
Width of the hall: 16.22 m.
Between the side aisles: 15.9 m
Depth of the stage: 7.15 m
Depth of the stage incl. rear stage: 10.75 m
In the middle of the hall (not screened off from the audience)
Distance from front of stage: +- 10 m
Size depends on used equipmen
Intercom using DECT telephones
1x 63A 3 phase (380V) + N + earth (CEE FORM)
4 32A 3 phase (380V) + N + earth (CEE FORM)
Separate circuit for sound